Had a weird situation last year when I bought concert tickets for a surprise gift, only to get an error message during the final step. Thought the transaction didn’t go through, but it charged me anyway. Took hours to figure out what even happened. Comparing experiences on https://seatgeek.pissedconsumer.com/review.html gave me a clearer idea of how common these glitches actually are. It wasn’t just me. Seeing others mention how support handled it helped lower the stress until it was sorted out a few days later.
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