You got a place with a sauna!!! Of all the airbnb's I have stayed in, only one had a sauna. Nice!
I'm sorry you all have to go through this. I thought your heat was on - why, then, are the pipes still frozen?
I wish you deep and restful sleeps. I know those help me think clearly when I am under a lot of stress.
And I wish you a speedy resolution to all this.
This is Finland and in a new building, so all the apartments have saunas I presume. They are small, electric saunas, but it is better than nothing for sure!
The basement isn't heated (much), so when they were changing the machine, there was no water flowing for 6 hours and they froze. It was very cold, and they kept the garage door open a lot of the time too. After 5 days of very low heat, the temperature had already dipped below zero there, and then it plummeted.
They put some heaters in there now (they had to do it for insurance), so it is starting to melt the pipes. Then they will have to change the pipes that are cracked. A few days only I hope.
oy. Who is paying for your airbnb? Which I am happy to hear you are staying in btw.