This is true. There used to be a visa agent on almost every street in the An Thuong / My An are. Now I am only aware of one that exists and he doesn't even have a sign out front. It is only by word of mouth or social media that you even discover that this guy exists at all.
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There are a few, but I agree even though I think you have been here a lot longer than I have been. Visa agents are few and far between these days.