Yeah 100% there was no need to return the older version. They just needed a video to confirm one side was indeed malfunctioning.
Cost them a product, got them a loyal customer!
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Yeah 100% there was no need to return the older version. They just needed a video to confirm one side was indeed malfunctioning.
Cost them a product, got them a loyal customer!
Yep more companies should focus on customer rather than just sell and forget of customer!