What a crazy situation. I think better communication could have definitely diffused the situation. I’ve had to refrain myself and very thoroughly think about what I say in a situation a bunch of times and it’s hard to step back for sure. Trying to think long term though is a good idea, a way to diffuse this type of stuff is the best bet.
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Yeah! It's always hard in the moment. The more you practice the easier it becomes. I had lots of anger issues growing up, so this is my outlet.