Hello everyone 💞,
Welcome to my blog once again, it a new and a new beginning of the hive Learners weekly contest edition with an Interesting topic wee all need to discuss about. So let discuss.
The World is full of different kinds of people with their own different lifestyles, and as we do business with them we get to know them for who they truly are. This is the experience we have everyday of our lives.
I don't know the postulate backing this theory that "customers are always right"
Because there are some cases where this theory is not correct, or rather I think it should have been that customers deserve satisfaction. Not to say customers are always right, for instance a patient in the hospital where the doctor has prescribed drugs for doesn't have the right to go against the prescription, if the doctor says he/she should take a certain doze of the drugs and the patient neglect it due to the way he/she is feeling and take over doze it may lead to death or a condition that is worse. This is the reason why I'm saying that this particular theory is not really correct.
My customers are not always right rather i hold them their satisfaction, you don't go to do business with someone and you start making decisions for the person, these is where most people get it wrong, you place your order and if it is not up to your satisfaction, then you complain because it is your right to be satisfied with what you paid for or better still you go to a place where they have your taste.
I totally understand that as a business person, it is our duty to put in our very best in our attitude towards our clients because the better relationship we have with them is the level of the progress we make in our businesses. But I have a problem when people think customers are always right and they behave like they own the world. No it should be so, remember the person rendering the service is always a human being, full of flesh and blood, that person always deserves some level of respect from you, for the fact that he/she is rendering a service to you doesn't make the person less of a human being. Customers should not misuse the fact that they are always right and make the other person feel bad.
My personal experience.
I was once a sales person in an electronic shop we deal with electronic appliances, there are times customers will come to buy something from us they will test the stuff that are buying and sometimes they will return it with lot of complain. And I will be like begging and begging and exchange they stuff just because i want to keep a good relationship with them, some will even insult you because they think you just a younger one to them, these were the experience i had rendering because i need to make my boss proud and some of them are out steady customers. And most importantly i needed my salary at the end of the month.
There is a particular woman who buy inverter battery from us and after sometime the battery had issues, and the worst of it was that it was my company that deed the installation for her this woman came by the shop and insult me and my boss, I totally understand she paid lot of myto get that done and that we hold her our satisfaction, she took it to the extreme, like my boss was out of town, she keeps coming everyday to the shop, and I will begging this woman hmmmm. When my boss returned he told some of his boys to go fit the stuff and it was done, but despite all the abuse she rendered she didn't apologize for them. Well this is the life we find ourselves in.
Customers are not always right but rather they deserve satisfaction.
Thanks for reading my post please feel free to comment on the comment box, upvote and do well to stop by next time thanks 😘.
This post was inspired by the hive Learners weekly contest hl-w36e1.
Hmmm crazy indeed lolz 😂🤣🤣 imagine coming repeatedly when the Person that sold it to you isn't around, well you handled it well and I think they should change that motto...
To something else lolz 😂
I think so too lolz🤣🤣
Lol 🤣🤣🤣
Inasmuch as we think customers are always right, we shouldn't give room for unnecessary things from them too because when they see we are always beckoning at their calls, they will take it for granted and that could ruin our businesses. We can only learn how to handle such situation and satisfy them in the best way.
You are totally right my dear some people can take any opportunity for granted. Thanks for stopping by 🥰
Yup, satisfaction of the customer is the main purpose of the company who sells their product to gain customer
Ya that should be our priority that we give them satisfaction for what the pay for
They deserve satisfaction sounds better to me too, no human can always be right and customers are definitely humans.
Thanks for also seeing it from my perspective.🥰
Yay! 🤗
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That is life for you, when you have money, even if courtesy flies out the window people wont mind. It's not an excuse to be rude, but then, people will always be people.
Thank you for sharing this with us.
P.S: Your image is not properly sourced. You need to put in the link to the direct image, not the link to your search results.
Ok sir
Done sir thanks for the observation
Yes you are absolutely right sis there are some point which customers are not right but because some boss wants to keep their customers they won't look at how bad their workers are feeling
They just want those customers
My dear this is the society we find ourselves. It is well with the workers. Thanks for stopping by 🥰
Na so o it is well with workers
You are always welcome sis
It is true that customers are not always right but they deserve satisfaction through your goods. It is part of life as we come in relationship with people of different backgrounds and with different attitudes. All you need to do is to treat them with care and satisfied their need.
They can a change attitude from you.
Thank you for sharing with us.
Thank so much dearly for stopping by🥰. I totally agree that our attitude towards them really matters and most importantly their satisfaction is our priority.
You know most customers feel without them one's business would not stand, therefore they can tell you anything they want. They forgot that if the goods were not made available, they would not also be in the shop. Customer really are after satisfaction, as a seller one has to provide quality products, that is one thing that attracts customers followed by relationship and good manners. Most customers don't often complain in cases where their demands are being met.
Human beings are hard to deal with, some customers are just so crazy. That woman should have at least waited for your boss to return and see what he is going to do about the battery , how does insulting you and your him solve the matter? Hehe, you know I won't blame her sha customers easily feel cheated when they spend a lot to purchase a thing only to discover that it doesn't met their expectations, I can relate with that too. She was right to come and complain but those insults were very, very wrong.
Thanks so much for your comment, ya she was right be she deserves better, but the insult weren't necessary.
She crossed her boundaries a little.
You're welcome ma
I agree with you that we own customer satisfaction and saying that they are right
Thanks for stopping by 🥰
Welcome dear
Hello there! How’re you doing?
You’re right! Customers are not always right but they deserve satisfaction because in reality, businesses cannot do without customers.
The quote “customers are always right” shouldn’t be taken in a literally. They are humans too.
Thanks for sharing.
My dear thanks for also seeing it from my own point of view like I said I don't know the postulate backing up the theory, they should look into it again 🤣🤣🤣