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The film opens claustrophobically in an office building where a janitor is brutally interrupted when a body plummets to the ground. This shocking start introduces audiences to a broader narrative that revolves around a group of strangers trapped in an elevator. As the action unfolds, we meet various characters, including a detective grappling with his past and the complexities of personal forgiveness.
The diversely layered cast comprises a man in a hoodie, a businessman in a red tie, an old lady, a young woman, and a hapless security guard. Their casual interactions take a dark turn when they find themselves entrapped in an elevator that suddenly stalls, trapping them in a metaphorical and literal space fraught with tension.