Part 12/14:
The concept of democratization centers on enabling employees at all levels to access and utilize common tools and data for routine tasks. For instance, a frontline operator using simple models to upsell or cross-sell products exemplifies this approach.
However, the speaker clarifies that democratization does not mean everyone needs advanced modeling skills—focus remains on empowering employees with basic insights to improve their performance. The journey toward full democratization acknowledges ongoing technological, cultural, and training challenges.