Part 6/8:
The critical question now is whether these changes are temporary responses to an unprecedented crisis or if they signal a permanent overhaul of healthcare delivery. Many believe the latter, citing the massive influx of investment in digital health startups during early 2020 and the rapid adoption of telemedicine practices as indicators of a lasting transformation.
Investors, in particular, seem optimistic that the healthcare system is on the cusp of a fundamental shift. The improvements in access, affordability, and convenience—delivered via smartphone and other digital platforms—suggest a future where most routine healthcare may be conducted remotely, with in-person visits reserved for urgent or complex issues.