Part 3/16:
Amazon’s layoffs are a manifestation of a broader, fundamental transition: the integration of AI into core corporate operations. Functions previously requiring sizable human teams are now being executed more efficiently by sophisticated AI systems.
Human Resources Reimagined
Human resources departments, once staffed with recruiters, compensation analysts, and employee relations specialists, are increasingly being handled by AI. These systems can screen thousands of resumes instantaneously, assess candidates against hundreds of criteria, and manage routine employee inquiries through chatbots. Amazon has developed proprietary AI tools capable of evaluating job applicants at a scale and speed that would have required entire teams just a few years ago.