Part 10/13:
Voicing difficult truths can also deepen trust, especially if you take responsibility for mistakes. Leaders who speak honestly about failures and uncertainties are often more respected.
End with a Clear Call to Action
Closing conversations and meetings with a directive—a specific, actionable next step—is crucial. Sanchez emphasizes always finishing with a command like, “By Friday, I want us to decide on this,” or “Let’s revisit this in two days.” This prevents aimless discussion and moves the team toward concrete outcomes.