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Amid the tumult, a concerned individual reaches out, providing a location: "I'm on street and off the 17th in Pomona. It's flooding and someone just drove through it." The caller notes the presence of an elderly man stranded in the floodwaters, expressing worry for his safety.
Emergency services are contacted as the caller urges assistance. The dispatcher responds, taking details and emphasizing the urgency: "Come down." The speaker communicates concern for the elderly man, describing him as "an old man"—who seems distressed and unable to safely get out of the flooded area.