If they are insolvent, that's going to cause them some issues. This kind of stuff would happen on bullruns to an exchange that had powered up more hive power than they had promised to their customers.
They would have no excuses either, because this was front and center during the hardfork to hive.
I have received my swap.hive to my hive wallet but it took more than 3 hours.
I got mine shortly after my comment