Last year, we bought a house just before the craziness of Covid-19 happened,
I remembered when you made a post of painting the house.
That the problem i have with banks. They fail to give proper documentation, and standing my their words. Just imagine two different loans with high interest rates and conditions to meet. Which can paralze ones mind😫.
I'm glad you were able to solve this issue. I see no reason why this body don't want a face to face discussion, rather they prefer App or email conversation which at the end prolong the matter.
A proper documentation and a good negotiation medium is the best.
It is easier to be negative when not face to face, just look at the internet trolls. Most of them wouldn't be willing to say a fraction of the shit they speak if talking directly to the people they speak about.