There is much to be said for being given autonomy to perform tasks and create sometimes innovative solutions to do so. The trust given can be inspiring, producing a drive for perfection not often found in time clock punchers who are dehumanized and micromanaged to such a degree they despise their job and those around them. My fondest memories of employment revolve around just such a trust, the likes many will never know. Given an adequately intelligent and resourceful individual, results can be achieved that often aren't, and at a speed that can be unrivaled as decisions are made on the spot as needed.
I had to look up holacracy the other day when you mentioned it. I still haven't had time to read much on it, but the ZAPP program was the closest I've ever experienced to my understanding so far.
Here's an 18 minute intro to Holacracy,
Yes, it's very similar to Zapp. The job I mentioned that was before that one, I was in charge of inventory for the division in my state. My boss was in another state. I ran reports and decided what we would stock to best be able to certify our contracts with various companies to maintain their computer systems. One of the most used monitors at that time was suddenly no longer available. Days passing as more contracts were not being met (at least 3-5 service calls in the state daily were for this particular monitor).
I knew I had the reigns despite it being outside my authority to contact the manufacturer to find out what was going on. Turned out the issue wasn't the manufacturer, it was somewhere in our purchasing department at our regional depot. I called my boss, he was ecstatic and immediately gave me purchasing authority before letting me go to call my counterparts in the other states under him to give them purchase authority and the contact number I gave him. By the end of that week his was the first region to begin fulfilling those contracts.
None of which would have been possible if I hadn't felt the freedom to investigate, nor my boss if he didn't feel the freedom to authorize purchase authority on us. In most other companies, I would have been in trouble for investigating and he for authorizing purchases outside the authority of the corporations purchasing department.
I never did find out though what the hold up was with the purchasing department and these monitors. Guessing heads rolled though when my boss looked like a hero to senior management.
Much to be said for allowing competent people a landscape to be competent. As the man in the video you shared said, no one understands the local system and how to make it best function better than those who are implementing those functions directly.