There is an old joke that a Graphic Designer told me a long time ago, he worked as a freelance, he was a freelance worker. The joke goes in dialogue:
- Well I finished the logo you want for your new image. Here you have the result and here the invoice as it was budgeted
- Is it so expensive and it only took you a couple of hours to do it?
- It took me more than 4 years to learn how to do that in less than two hours.
ok, it was funnier when my friend told it, but what I want to mark is that it is very possible that the client never understands the work and the time after each project, nor does he understand how heavy it can be if he introduces constant modifications or if you ask for something that you are not able to pay later.
Despite all that, learning to deal with customers is a necessity for anyone in the sales or services sector.
Some customers can be really frustrating i tell you. Thanks for coming around.