I don't understand why they do this, it was a technical issue that can be solved only with their service, not from my side. Honestly speaking I know many branded shop behavior is not good, especially with the discount products, they just ignore. I have seen poor online banking services, they just ignore customer's complains infact some airlines also give bad service as well.
Thanks my friend for stopping by...
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This is a deficiency that the vast majority of companies have, regardless of the sector, those that do a good job in this are the companies that lead the market. have a wonderful afternoon dear friend @priyanarc