Yeah, this crisis we're facing right now is greatly affecting everything! That includes the bpo industry. I think one of the biggest factors that is affecting bpo companies these days, aside from the stability internet connection is the integrity of handling sensitive data. We can't really avoid these type of happenings, yeah? Even in the office. But nevertheless, working from home is much better than exposing yourself outside right. Well, we just hope we'll bounce back after this
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