I know right? No PPE for fks sake! Wanker.
The meeting was first thing this morning and I'm glad to say it went really well. There were a few issues to cover off on including the PPEless chap and overall the company (who has almost zero tolerance to anything other than what they want) was receptive.
I'm open, honest and direct when it comes to business and the relationships that form and I nurture those relationships which goes a long way in cases like this. I'm not trying to say I'm the best that ever lived, but I have skills, show effort and find solutions, all in a friendly results-focused and relaxed way.
Transport and trucking is a brutal industry for sure, but people seem to respond to me and my ways and so...Yep, customer retained.
😁