It's really frustrating to feel the anxiety of trying to accommodate a guest in the restaurant with food allergies. I always make sure that they are told there is no guarantee. If you go to a place that has a Mexican theme and say you are allergic to cilantro, we can do our best but there could be some somewhere that we didn't get. When I worked in a steak house with seafood, people would come in with seafood allergies. This was stressful during lobster season. We would have to take time out in a rush and practically build a tent around the food. We also told them the truth. We can only do our best. We have even turned some severely allergic people away that insisted that we don't kill them. Food allergies are the most common it seems in Canada and United states. Last winter in Asia I heard that there were no real issues with this at all.
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Oh yes, restaurants must always have their waiver form in place...this is such a delicate thing indeed!
Why the lobster nights get the same problem everywhere!?!Hahaha!! Same at all hotels I've worked..
Then we designed a meat menu on the side...you guessed it right...then came the vegetarians...then the Jain...crazy stuffs for restaurants and hoteliers indeed!
In the end we just put a buffet out there! Lol!
But seriously, all extreme cases of allergies, I was handling myself in a remote kitchen, just to be sure as I know how busy our kitchen teams were and very difficult to make such specials.