Yeah, it can be hard work. Trying to retaliate against the community will never end well. Hive is small and you will get noticed if you are doing something unusual. There needs to be some give on both sides to resolve such issues.
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There does, there have been cases where someone doesn't flip out but in this case he did. Admittedly I became quite rude to him but that was after many a 500 plus word reply telling me how stupid I was or what a bad parent I was and I only downvoted two of his posts out of the many!
He didn't even seem that bad an offender. Maybe over-enthusiastic about posting, but perhaps not malicious. Hive needs to default to being welcoming and only bring out the big guns for troublemakers.
He wasn't that bad true, that's why he didn't get walloped at first. It was more his reaction that done him in. I do agree though, people need a chance but he was an old old account not a newcomer. I think that's partly why he went berserk