Ah it was the HiveFest FAQ - NB the reason I say 'blocked' is because when I tried to create a ticket I got a large message saying 'you are blocked from using this site' - maybe unfortunate wording on what it autogenerates!
Also - the post was supposed to be mainly about the Covid thing, not this, but that's what everyone has picked up on unfortunately! Sorry about that, not the way I intended it at all!