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RE: State of Onboarding: Increased Account Demand vs. Limited Resources

in #hiveonboard3 years ago

No mention at all of the fact you automatically set yourself as a beneficiary on all new accounts you create. Are you not making enough commission to cover the extra cost? If not, might I suggest you give your new-sign-ups some delegated SP. No new account can do anything more than one post before they get the dreaded message appear. Then they have to wait to get paid on their intro-post (less your commission) and by this time, they've got bored.
The whole process of account opening is still flawed, especially with new users being shadow taxed.

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I can tell you that voluntarily 1% provider fee doesn't nearly cover the operational cost of running the service. In fact, the service requires both investments of my personal time and money in order to exist.

Regarding your point the process is flawed, I frankly disagree:
The open referral system was designed to encourage people to refer new accounts to HIVE. These referral accounts are responsible for supporting the user in terms both SP and help getting started.

Many frontends like @hiveonboard or @peakd pushed the idea even further and created user interfaces for referrals who may track their referred accounts and one-click delegate SP to them.

There are even two open source bots out there (from which I know) where this process can be automated.

I would suggest to learn more about the design of Open Referral System first and make proper suggestions how to improve it instead of making false accuses.

That's the difference between constructive and destructive criticism.

@leedsunited
The idea was to connect 4 parties

  1. The new users
  2. The person or service that referred them (most important connection)
  3. The whale who gave the user the gift of a free account
  4. The platform that made it all possible.

Perhaps @peakd did not at first do an amazing job at indicating the beneficiaries to people at the beginning we perhaps wrongly assumed they would check the beneficiary indicator while writing a post where they could change things. But it does now show them when they start a post.

Also we have always gave them a way to remove automated beneficiaries from their account and have recently made it easier for them to find this setting.

New users agreed to use a service (hiveonboard) that paid for their account in return asked for something that likely will NEVER pay back what hiveonboard facilitated at 1%. All the while never forcing it upon them (because that's not possible on blockchain) but we also gave them an interface to change it at will.

Also @peakd accepts that our relationship as a referrer to people who come to the site without another referrer hasn't been a perfect relationship... we provide a nice site for them of course but as a referrer we are hoping to help them more by providing a delegation system. But it's a lot of work and still not done.

@peakd where did you get the mandate to charge tax on new accounts or can anyone make decisions like this in decentralised social media?

Anyone with an ability to code and enough money to buy the biggest stake can do anything they like? Is that how it works?

Every single user who signed up, agreed to the terms of service with enabling the checkbox "I agree to the Terms of Service". If you disagree after the fact, that's your personal problem.

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Again I would like to ask you to contribute in a constructive way and maybe make suggestions how to improve the referral system.

It says 'proposes' not 'will', it also says that you need to agree to this or no account and then in the final paragraph threatens the user if they dare to cancel the beneficiary.

It's disgusting. Seriously. You should be ashamed.

As for making suggestions. Pointless, like many here , you just want suggestions that reinforce you, not oppose you .

Downvotes? Lol...

I cannot onboard a friend even through a referral method it says out of tickets trying the signup.hive.io does the same thing to what is going on is the signup process over-utilised or broken or something?

the 3rd party system ran out of free-account tokens offered to them by large users. It happens from time to time.

Ouch, the truth can hurt.

!popcorn

Ouch, the truth can hurt.

!popcorn

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