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Few days back I was travelling and was on the airport ,suddenly a harsh sound drew my attention. I saw a young boy was shouting to send an at his mother when despite his best efforts ,she was not able to understand how to send an audio message. Finally, he said to his mom , " no need to try it mom, just leave it and make a normal call . You can't do it ." I felt bad for her also his rude behaviour and tone made me feel guilty as on many occasions I too have lost my patience while helping my elders specially my parents to understand new technology.
The point here is that we intentionally or unintentionally make our elders feel insecure and they lose their confidence about the use of new technology , just by saying "You can't do it so leave." But we forget that after few years we will too reach this stage of life. As we are more exposed to new technology since childhood it
I think this is same as when we were in Pre -primary we used to struggle with writing letters of alphabets. Think did they shouted at us only because we could
Always remember that just by holding a smart phone in your hands does