Thanks for the compliment about Steemify and the witness.
In the end, it took me two hours to help the couple. But they are up and running again.
About the hint. I tried to jot down points I want to talk about before but I find that I uncontrollably stare at the paper throughout the vlog when I lose my thought for a second.
Strangely it seems to make me nervous instead of helping..
Things I miss I usually cover in the next one :)
Thanks for the nice comment.