Yes - it is a bit strange to waive a card that hasn't been used. Maybe it is their SOP. Just waive when customers call to cancel. They didn't check the history. Anyway, now you have an extra option. 😊
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Yes - it is a bit strange to waive a card that hasn't been used. Maybe it is their SOP. Just waive when customers call to cancel. They didn't check the history. Anyway, now you have an extra option. 😊
I think they would know the history before the guy called. Anyway, I told him I have not use it for a long time too but like you say good to have another option.