Greetings appreciated @reverseacid.
I loved the simplicity with which you explained the smart contracts. As simple as accurate.
We must not forget that an intyeligente contract is a set of programming codes. They are programs, elaborated routines following a structure. Conditional decisions: Make "A" if condition "1A" is met, otherwise make "B".
Due to its programmable nature, the limit of the contract's completeness will be on the creativity of those who design it.
Many, thousands of conditions can be added.
In contracts there is a frequently used figure that involves involving a neutral third party. This third party must not have any relationship with either of the two parties in dispute.
The funds would go into a reserve state and these would be released once the third party evaluates whether the delivered product meets the requirements, which should have been sufficiently well detailed by the requesting party.
Your friend, Juan.