We responded with the truth on discord: The founders, the only potential fixers, were at SteemFest and too busy to fix our playing issues. It is annoying, but I don't think there are a lot of negative things you can say about the support. It was on point.
You are viewing a single comment's thread from:
Any one that has discord, (which I do), and they have the time to shift backward through all the messages, and they then know who is with Steem Monsters and allowed to speak in their behalf.
To play Steem Monsters, it is my understanding that you need a steemit account. Everyone, has access to steemit that plays Steem Monsters.
The Steem Monsters team has done a very admirable job on keeping its users up to date on the happenings through their steemit page @steemmonsters.
As I mentioned in my post, I do understand they are/were at steemfest. This did not preclude them from having one of the team members make a post about what was happening, what they believed caused it, and when they think it will be fixed.
The negative thing is that "The users were not informed of the issues and a lot of guessing was taking place. Look back on the discord chat, in the general room, in the tec-support room, do you think a new user is going to know who the official voice was? If there was a post about it, then there would be no doubt about it.
That was the point of failure. Not making an official post so people would know, what the facts were. I know @clove71 has a lot to do with Steem Monsters, I do not know if she would have been allowed to do a quick Official type post or not. Not all the players of Steem Monsters has access to discord chat, they all have access to the @steemmonsters page.
That's very true about some not being able to view the Discord stuff, but I responded specifically on your -in my opinion falsely drawn- conclusion that the support on Discord was lacking.
We, as SteemMonsters players, can answer a lot quicker than official people, since we're simply with a much greater quantity. Now I'm not saying you should trust any player, but people should be able to trust others to some extent. I also like to doubt people, but why would everyone lie about it?
Of course, a part of the users were not informed at all and that's a serious flaw. SteemMonsters however, has a lot of flaws. @aggroed and @yabapmatt and the other SteemMonsters founders/creators/devs/people make A LOT of mistakes and they learn from that.
We are their test subjects and we all know it.