Using Hive.blog
No error messages, nothing. I just click the "redeem" buttom and it greys out. nothing else happens. This is under the notifications page, where tye redeem message shows up.
Im guessing thats where you go to redeem.
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Have you tried logging in to https://wallet.hive.blog ?
As far as I remember (but I might be wrong) social part of condenser doesn't have that feature (which is a bug IMHO).
I went to Peakd and went to the payouts tab and i was able to redeem there.
Ill have to log on to the wallet though