Today, our team got a harsh reminder that approval is not the finish line.
After getting the green light for one of our major tasks, we slowly slipped into relaxation mode. The pressure was gone, so we unconsciously treated the work as “done,” even though the production team still needed clear details to move forward. That complacency led to gaps, confusion, and eventually, a serious scolding from our Project Manager.
It didn’t feel good sitting in that meeting. Nobody enjoys being called out, especially as a group. But as the conversation went on, I realized that we really did miss important things. It wasn’t just about tone or emotion, it was a wake-up call we honestly needed.
Right after that intense discussion, something shifted in us. Instead of feeling defeated, we suddenly became more alert, more focused, and more intentional with what needed to be fixed. We started listing down what we overlooked, aligning better with what the production team actually requires, and being more proactive instead of just waiting for feedback.
I’m also quietly thankful that it was the Manager who delivered the tough words. I’m not eager to be the one scolding my teammates, and in a way, taking that heat together felt fair. I still had to endure it myself, but it reminded me that leadership also means being accountable, not just when things go well, but especially when they don’t.
My hope now is that we keep this new work ethic alive, not only when someone is watching or raising their voice, but even on quiet days when things seem “under control.” That’s when complacency usually sneaks back in.
As John C. Maxwell said, “We cannot become what we need to be by remaining what we are.” This sting today might be exactly what pushes us to become better as a team.
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