This is just so weird?
Ok I’ll make a video, not sure what a video will prove over a pic of the blockchain records?
I have deleted my binance app and told them i will report them to Apple, that seems to be getting their attention! This is good news tho, looks like i will get my HIVEs back eventually!
Wow! This us most unusual story!
But you are handling it very well! Others would have no chance of recovering their money.
Good luck and successful outcome soon!
Thanks, still no successful outcome. Since they have created a new ticket board, they assure me if i fill it in correctly there won't be a problem, however i give up already! I followed their procedures, sent videos, filled in form correctly, & still waiting i guess!
Really not sure why they don’t believe me and most of all can’t read the hive blockchain??????
Oh! I am sorry to hear this! They are too inflexible in their approach.
Perhaps you should send another reminder that you are still patiently waiting for more positive answer.
They could easily check that you own the two accounts any way. A nice reminder may persuade them to apply common sense to the situation.
Things are not too cheerful overall in the markets. But in the long run, cryptocurrency will thrive as fiat money will get back to its original value.
Stay strong and healthy.
Thanks, i will patiently fill out the form one more time. I agree they should have a human help after a while. Instead they quickly send an email assuming the ticket is over?omg!!!!!
I do hope you could persuade them to deal with this manually! Only a few minutes could settle this matter amicably.
Good luck.
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Over the years, Binance⚡ has managed to create a history full of negative events. But, this is the strangest of all, it's the first time i read such an unhappy story,.. people should forget about the binance platform and stay away from the company's or applications. Have a nice weekend
Thanks, I'm still dealing with it. Today I just received a response:
They are totally throwing me through a loop! I guess I need to follow their procedure.
You're still struggling. There are so many days since you reported the problem to them and they are still not clarified,things are going slowly. However, their procedure must be followed, you have nowhere to go. Good thing you haven't given up yet and you still persist on the problem
OK, i followed the link and now am at a page i cannot read! Yea still dealing with this, does not seem to have a translate. I need to learn Japanese?
omg 😱
Hahaha maybe there's a translation. It's hard for the customers to react if the words they're using is not for all.
Thank🙂 you very much for the vote given to my comment, I really appreciate it,..it's a pretty strong vote. Thank you. That reference is quite strange .I can't believe you were redirected to a support page in an Asian language. Normally binance offers support in English and beyond. As far as i know it should be a language selection button on the top right or bottom left of the page. I think that in the end you have to follow that step with creating a video of your transaction. You have nowhere to go, I don't think you can skip that stage. Normally any transaction made, be it withdrawal or deposit, should be indexed in the Blockchain in the form of a TxID. Even if the transaction has not been confirmed that TxID should be present in the Blockchain.
Yeah the button that is normally the translation is all unreadable to me. I will need to try it on another browser.
@coininstant sir i want to talk you.please give me a contact details from your.i knock you discord but you are not there
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