This is surprising, but also it isn't. They overpromised. You'd think that if anybody with their reams of data on customers and regions due to their drivers would get this right, it'd be Amazon. However, hearing about the chaos and constant changes in teams, makes the failure of Amazon Air perfectly understandable.
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Seems they are falling behind UPS on this one.
There is a lot of competition and Amazon, much to our surprise, is not going to win everything.
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