The Satisfaction of your clients lies in your hands- Ever been conned?

in OCD2 years ago

Have you ever been conned by a business person? I mean the “What I ordered vs what I got” scenario? I’m glad you’re here. It’s high time we called them out on it.

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Immediately I saw the introduction of this article, the first thing that came to my mind is fashion items, that's the most common "what I ordered vs what I got scenario". This is the reason why I can never buy any fashion item online (be it clothes, shoes or bags) because pictures have a way of making things more beautiful than it actually is and you won't even know if high quality material was used until you have bought and received the item

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 2 years ago  

Honesty, courtesy and integrity go a long way. It’s sad to say that in this generation those business ethics are lacking and that makes it harder to trust businesses. It’s really sad that people do these things and then wonder why their business doesn’t prosper. Nice read :)

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 2 years ago  

You're welcome.

You couldn't have said this better my dear. Especially being honest with your clients on a delayed delivery or just telling them upfront that you can't take what they are offering maybe because they want to pay less for am expensive product. Instead of incurring the losses just to keep that customer and make him come back simply because you did him a favour, you're wrong. I made this mistake when I newly started my business. I was thinking that my client would come back to buy from me, she did but when it got to the price, I told gave her a discount based on the offer I was giving but she went off when I told her the delivery fee which was what I paid from my pocket for her the last time. Thanks for sharing dear.

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