Hive

techsup (45)in #mytechlife5656 • 5 years ago
Is it smoking yet? Wait... what???
Is it smoking yet? Wait... what??? The ribbon was spinning so fast against the print head that it actually started to smoke. That was the last time I ever used that…
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techsup (45)in #mytechlife5341 • 5 years ago
The hard way to connect a second monitor
The hard way to connect a second monitor The contractor came out and spent 45 minutes trying various ways to get the second monitor to plug in the computer, but nothing they…
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techsup (45)in #mytechlife7944 • 5 years ago
Did you read the email?
Did you read the email? When reactivating a user who lapsed for this reason, they HAVE TO login that day, or they get deactivated that night by the work flow. So when I…
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techsup (45)in #mytechlife2180 • 5 years ago
How do people not notice/clue in?
How do people not notice/clue in? ** Bonus Story: Another user submitted a ticket because they rebooted and could no longer access a shared drive as they needed the admin…
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techsup (45)in #mytechlife1447 • 5 years ago
It's happening again - only your device isn't working!
It's happening again - only your device isn't working! Clinical specialist says sure, walks in, moves the unit so the data cable has slack. My next visit happens to be when…
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Past Payouts $0.67
- Author $0.34
- Curators $0.33
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techsup (45)in #mytechlife6787 • 5 years ago
Rescuing a client’s hard drive is the best feeling!
Rescuing a client’s hard drive is the best feeling! Redoing the file would have taken at least 10 hours and I’m sure there’s other important stuff on that hard drive. I was…
$0.59
Past Payouts $0.59
- Author $0.30
- Curators $0.29
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techsup (45)in #mytechlife6683 • 5 years ago
Well there's your problem!
Well there's your problem! Except that in the server rack right next to next to the document server was the accounts server which had 36Gb, albeit fewer of them. The server…
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techsup (45)in #mytechlife5400 • 5 years ago
The best part of teaching Computers
The best part of teaching Computers I included keyboard shortcuts in Computer lessons to embed the idea that things could be faster if you learnt them. He didn't know about…
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techsup (45)in #mytechlife5244 • 5 years ago
What do you mean they changed the font?
What do you mean they changed the font? If you printed a 3 page document on one printer and then reprinted page 3 on the new printer, you could see the difference. The HP…
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techsup (45)in #mytechlife6113 • 5 years ago
Security Incident
Security Incident People enter the passwords wrong, account gets locked, uncheck a box that says it's locked and they are good to go. Any time something suspicious happened…
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techsup (45)in #mytechlife5710 • 5 years ago
Like, how did you even manage that?
Like, how did you even manage that? Because we are an international company with a complex and super secret box of network resources, Steph needed access to our vpn. "Ok…
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techsup (45)in #mytechlife7557 • 5 years ago
Fortunately she had a niece
Fortunately she had a niece Now that Auntie has the phone connected, I have to walk her through navigating her computer to upload the pictures. It's the last thing I want to…
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techsup (45)in #mytechlife745 • 5 years ago
Leaving everything to your future You.
Leaving everything to your future You. I received a ticket back in 2019 where a customer wanted to include search by voice for their webstore. > * In the company I…
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techsup (45)in #mytechlife5803 • 5 years ago
Bought the wrong software and don't want to admit you made a mistake? Cool; pay 5x as much and lose your job.
Bought the wrong software and don't want to admit you made a mistake? Cool; pay 5x as much and lose your job. Configuring a backup job and installing software are two…
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techsup (45)in #mytechlife4934 • 5 years ago
"But where are the scanners?". When a store doesn't understand how multifunctional printer/scanners work...
"But where are the scanners?". When a store doesn't understand how multifunctional printer/scanners work... $Customer: Yes that's exactly the model we ordered $Me: ... ok…
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techsup (45)in #mytechlife4429 • 5 years ago
Long range WiFi! Sure!
Long range WiFi! Sure! *Does modem test* $Me: Ok, your modem seems fine and connected to the internet. You see, technically the wireless signal from your modem goes about…
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techsup (45)in #mytechlife1267 • 5 years ago
Thunka-Thunka-Thunka
Thunka-Thunka-Thunka As I walked toward the door, he asked what he should do and I told him to rebox the computer and send it back to the manufacturer. I asked him again…
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techsup (45)in #mytechlife9304 • 5 years ago
"Ex Military Intelligence" Can't figure out why she doesn't have internet.
"Ex Military Intelligence" Can't figure out why she doesn't have internet. Ask the shop guy to tell me whats up in the network room. But I also know plenty of vets that…
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techsup (45)in #mytechlife6488 • 5 years ago
A short struggle involving screenshots
A short struggle involving screenshots We get a small burst of new tickets that need to be prioritised, so I open up the first email. Background: I work for a small-ish CRM…
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techsup (45)in #mytechlife5434 • 5 years ago
Call the exterminator!
Call the exterminator! As it always goes, some of the people deploying caseworkers didn’t get the memo about how the site worked and the qualifications needed to come work…
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